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AI Actions

Beta

AI actions let a workflow hand a step to an AI agent to draft or analyze.

#What it is

An AI action produces a draft or analysis that then routes to a person for approval, it never ships on its own.

#Key capabilities

  • Hand a step to an AI agent
  • Draft outreach, summaries, or analysis
  • Route results to a person for approval
  • Combine AI speed with human control

#How to use it

1

Add an AI action

Choose the agent and task.
2

Provide context

Give it what it needs.
3

Route to approval

Send the result for review.

Tip

Always follow an AI action with an approval before anything reaches a customer.