All systems operational

Projects Rollout

Roll out project delivery and the client portal so client work is tracked and approved cleanly.

#At a glance

DetailValue
Recommended audienceDepartment lead + admin
Estimated timeHalf a day to roll out
PrerequisitesCore setup complete; The department's users invited
Portal areas usedProjects, Deliverables (client portal)
AI usedOperations Agent summarizes; you decide

#Purpose

Introduce the Projects area to your team in a way that earns quick wins and sticks.

#Business outcome

Client projects are delivered through the platform, with deliverables approved in the portal.

#How to do it

1

Set up delivery projects

Create projects for active client work.
2

Use the client portal

Share deliverables for client approval.
3

Track time if needed

Record time on tasks where useful.
4

Review delivery weekly

Check delivery health each week.

#Success checklist

You're on track when

  • Client work is tracked as projects
  • Deliverables go through the portal
  • Delivery is reviewed weekly

#Common mistakes

  • Delivering outside the portal with no record
  • Skipping internal review before client review

#Best practices

  • Use the portal for a clean approval record
  • Review delivery health weekly

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