Contact Support
Stuck on something or have a question the docs don't answer yet? Here is how to reach the DevSphere OS team and what to include so we can help quickly.
#Contact the team
Reach a person at [email protected] and we'll follow up.
Send us a message through the form on the DevSphere OS website.
Want a walkthrough? Book a live demo with the team.
#Before you reach out
Many answers are one search away — press ⌘K and try a keyword. The knowledge base grows continuously.
Common questions about setup, AI agents, billing, and accounts are answered in the FAQ.
Help us help you faster
#What to include in a support request
What you were trying to do
Describe the goal — for example, inviting a teammate or running a specific AI department.
What happened instead
Tell us what you saw, including any message on screen and roughly when it happened.
Where it happened
Note the module or page you were on so we can reproduce it.
Steps to reproduce
List the steps you took, if you can. Even a rough sequence helps a lot.
#Response times
We aim to respond as quickly as possible during business hours. Complex issues may take longer to investigate, and we will keep you updated as we work through them.
Status