All systems operational

Record a Payment

Mark an invoice as paid so your records and reports reflect the money received.

#Purpose

Keep invoice statuses and revenue accurate.

#Business goal

A true picture of what has been paid and what is outstanding.

#At a glance

DetailValue
Estimated time2–5 minutes
Departments involvedFinance
Business modules usedFinance
AI departments used
Required permissionsFinance access
PrerequisitesA sent invoice.

#Workflow at a glance

1
Payment received
From the client.
2
Open invoice
The sent one.
3
Mark paid
Set status & date.
4
Reports update
Revenue reflects it.

#Step by step

1

Confirm payment

Verify the client's payment has been received.
2

Open the invoice

Find the sent invoice.
3

Mark it paid

Set its status to paid; the paid date is recorded.
4

Check reporting

Revenue and profitability now reflect the payment.

#Approval points

No formal approval gate

This workflow does not require a sign-off step, but you can still review before acting.

#Expected result

What you should see

The invoice shows as paid with a paid date, and revenue reflects it.

#Common mistakes

  • Marking paid before the money is actually received.
  • Leaving paid invoices as sent, skewing outstanding balances.

#Troubleshooting

If this happensTry this
Revenue looks lowEnsure paid invoices are marked paid, not left as sent.

#FAQ

Do invoices reconcile with a bank feed?

No — bank reconciliation is not a feature; you mark invoices paid to keep records current.

#Keep exploring

#Knowledge base

#Business modules

Still need help?

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