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Qualify a Lead

Decide whether a lead is worth pursuing and, if so, turn it into an opportunity in your pipeline.

#Purpose

Separate real prospects from noise so your team spends time on deals that can close.

#Business goal

A focused pipeline of qualified opportunities, not a pile of unvetted leads.

#At a glance

DetailValue
Estimated time5–15 minutes
Departments involvedSales
Business modules usedCRM
AI departments usedSales Agent (assists with outreach)
Required permissionsInternal staff with CRM access
PrerequisitesA captured lead with an owner.

#Workflow at a glance

1
Review lead
Assess fit and intent.
2
Log activity
Record the interaction.
3
Create opportunity
Qualified lead becomes a deal.
4
Set stage
Opportunity enters the pipeline.

#Step by step

1

Review the lead

Assess fit, budget, and intent against what you offer.
2

Record your interactions

Log activities so the lead's history is captured.
3

Create an opportunity

For a qualified lead, create an opportunity — it starts at the qualified stage with an open status.
4

Position it in the pipeline

Set the stage so the deal is visible and prioritized.

#Approval points

No formal approval gate

This workflow does not require a sign-off step, but you can still review before acting.

#Expected result

What you should see

A qualified lead becomes an open opportunity in your pipeline with a clear stage.

#Common mistakes

  • Advancing every lead regardless of fit.
  • Creating opportunities with no value or stage, making forecasts meaningless.

#Troubleshooting

If this happensTry this
The opportunity is not in the pipelineConfirm it was created with an open status and check your filters.
I cannot tell if a lead is qualifiedLog more discovery activity before deciding.

#FAQ

What stages exist?

Opportunities start at a qualified stage and carry an open, won, or lost status.

Does qualifying send anything to the client?

No — qualifying is internal. Outreach happens in follow-up.

#Keep exploring

#Knowledge base

#Business modules

#AI departments

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