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Notification Rules & Preferences

Understand how notifications work: each user manages their own preferences, and important events surface in-app and by email.

#Purpose

Help your team get the right alerts without noise.

#When to use this

When setting expectations or helping users tune alerts.

#At a glance

DetailValue
Required permissionsUsers set their own preferences; admins advise
Administrator levelAdmin guidance
Portal areas usedNotification preferences, Notification center

#Step by step

1

Explain preferences

Each user sets their own notification preferences.
2

Encourage keeping key alerts on

Approvals and security notifications matter.
3

Ensure email works

Email-based notifications depend on working delivery.
4

Point to the notification center

Users review in-app alerts there.

#Approval points

No formal approval gate

This administrative action does not require a separate sign-off, but review carefully before applying changes.

#Security notes

Security considerations

  • Encourage users to keep security and approval notifications enabled.

#Best practices

  • Keep critical alerts on.
  • Confirm email delivery so email notifications arrive.

#Common mistakes

  • Turning off approval alerts.
  • Assuming preferences are organization-wide.

#Troubleshooting

If this happensTry this
A user is not getting alertsCheck their preferences and that email delivery works.

#FAQ

Can I set notification rules for everyone?

Notifications are primarily per-user preferences; org-wide notification rule configuration is limited today.

#Keep exploring

#Business modules & workflows

Still need help?

Can’t find what you’re looking for? The DevSphere OS team is happy to help.