Background Jobs & Automation Status
Monitor the platform's background automations — sequences, follow-ups, scheduled reports, and renewal reminders — via automation status and logs.
#Purpose
Confirm background jobs are running and diagnose failures.
#When to use this
When an automation seems not to run or during routine checks.
#At a glance
| Detail | Value |
|---|---|
| Required permissions | Admin access; admin/CEO to trigger a run |
| Administrator level | CEO / Admin |
| Portal areas used | Automation (status, logs, run-now) |
#Step by step
1
Open automation status
Review the status of the background jobs.
2
Check the logs
Each run is recorded with its outcome.
3
Trigger a run if needed
An admin or CEO can run a job manually (sequences, follow-ups, scheduled reports, or renewal reminders).
4
Fix failures
Read the log detail and address the cause.
#Approval points
No formal approval gate
This administrative action does not require a separate sign-off, but review carefully before applying changes.
#Security notes
Security considerations
- Manual job triggering is limited to admins/CEO.
- Failed jobs can affect outreach, reminders, and reports — investigate promptly.
#Best practices
- Review logs after important runs.
- Confirm success rather than assuming.
#Common mistakes
- Assuming a job ran without checking status/logs.
- Not reading the error before re-running.
#Troubleshooting
| If this happens | Try this |
|---|---|
| A job did not run | Check status and logs; trigger it manually if needed. |
| A job failed | Read the log detail and fix the cause. |
#FAQ
Which background jobs exist?
Sequences, follow-ups, scheduled reports, and renewal reminders.
Can I run a job on demand?
Admins/CEO can trigger these jobs manually.
#Keep exploring
#Related admin guides
#Business modules & workflows
Getting Started
Initial setup.
Platform Overview
How the OS fits together.
Knowledge Base
Task-level how-tos.
Business Workflows
End-to-end processes.
Still need help?
Can’t find what you’re looking for? The DevSphere OS team is happy to help.
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