AI Not Responding
Diagnose why AI features are not working — most often the workspace AI access is not configured.
#Purpose
Restore AI functionality.
#When to use this
When AI drafts or agents produce no output.
#At a glance
| Detail | Value |
|---|---|
| Required permissions | Admin access |
| Administrator level | CEO / Admin |
| Portal areas used | AI configuration, AI status |
#Step by step
1
Check AI status
Review the AI status signal.
2
Confirm AI is configured
Ensure the workspace AI access is set up.
3
Retry with a clear request
Test with a simple, specific prompt.
4
Escalate if needed
If it persists after configuration, contact support.
#Approval points
No formal approval gate
This administrative action does not require a separate sign-off, but review carefully before applying changes.
#Security notes
Security considerations
- AI access credentials are sensitive — handle carefully.
- AI operates within the user's permissions.
#Best practices
- Confirm configuration before assuming a bug.
- Test with clear prompts.
#Common mistakes
- Assuming AI is broken when it is not configured.
- Very vague prompts.
#Troubleshooting
| If this happens | Try this |
|---|---|
| AI worked before and stopped | Confirm the workspace AI access is still configured. |
| Still no output | Try a simpler request; if it persists, contact support. |
#FAQ
Most common cause?
The workspace AI access not being configured.
#Keep exploring
#Related admin guides
#Business modules & workflows
Getting Started
Initial setup.
Platform Overview
How the OS fits together.
Knowledge Base
Task-level how-tos.
Business Workflows
End-to-end processes.
#AI departments
Still need help?
Can’t find what you’re looking for? The DevSphere OS team is happy to help.
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