All systems operational

Pain Points & Priorities

Surface the problems that matter most so you sequence the rollout for quick wins.

#At a glance

DetailValue
AudienceDepartment leads, staff
Estimated time1–2 hours per department
Portal areas usedPlanning
AI usedNone (discovery)

#Purpose

Identify the biggest pain points to prioritize the departments and features that deliver early value.

#Business outcome

You know which problems to solve first for maximum early impact.

#Implementation checklist

1

Ask each team for their top 3 pain points

2

Group pains by department and severity

3

Match pains to platform capabilities that address them

4

Rank departments for rollout by impact and readiness

#Dependencies

  • Workflow discovery underway

#Risks

Watch for these

  • Prioritizing by politics rather than impact
  • Promising fixes the platform doesn't provide

#Success criteria

Done looks like

  • Top pains are captured per department
  • Pains are matched to real capabilities
  • A rollout priority order is drafted

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