All systems operational

Onboarding Project Managers

Get PMs running delivery — projects, tasks, ownership, and client approvals.

#At a glance

DetailValue
Recommended audienceProject managers
Estimated time15–20 min
PrerequisitesUsers invited with roles
Portal areas usedProjects, Deliverables
AI usedOperations Agent summarizes; PMs decide

#Purpose

Equip PMs to deliver client work cleanly through projects and the client portal.

#Business outcome

PMs run delivery in the platform, sharing deliverables for client approval.
1

Onboarding Project Managers

#Success checklist

You're on track when

  • PMs create projects with tasks and owners
  • Deliverables go through the portal
  • Delivery is reviewed weekly

#Common mistakes

  • Vague tasks with no owner
  • Delivering outside the portal

#Best practices

  • Owner + date on every task
  • Use the portal for approvals

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