Sign-In & Account Activation
New users activate their account from an invitation, then sign in. Understand the flow so you can help users get in.
#Purpose
Get invited users signed in successfully.
#When to use this
When onboarding users or helping someone activate.
#At a glance
| Detail | Value |
|---|---|
| Required permissions | Users act on their own accounts; admins invite |
| Administrator level | Admin supports; platform-managed auth |
| Portal areas used | Authentication (activation, sign-in) |
#Workflow
1
Invite sent
By an admin.
2
Activate
From the email.
3
Set password
Create credentials.
4
Sign in
User is in.
#Step by step
1
Invite the user
An admin sends the invitation.
2
User activates
They follow the activation link in the email.
3
They set a password
And sign in for the first time.
4
Confirm access
They reach the workspace with their assigned role.
#Approval points
No formal approval gate
This administrative action does not require a separate sign-off, but review carefully before applying changes.
#Security notes
Security considerations
- Activation links are time-limited; resend if they expire.
- Encourage 2FA right after first sign-in.
#Best practices
- Invite using reliable email addresses.
- Prompt new users to enable 2FA.
#Common mistakes
- Expired activation links.
- Wrong invite email address.
#Troubleshooting
| If this happens | Try this |
|---|---|
| Activation email not received | Confirm the address, check spam, and resend the invitation. |
#FAQ
How long are activation links valid?
They are time-limited; resend a fresh invitation if one expires.
#Keep exploring
#Related admin guides
#Business modules & workflows
Getting Started
Initial setup.
Platform Overview
How the OS fits together.
Knowledge Base
Task-level how-tos.
Business Workflows
End-to-end processes.
Still need help?
Can’t find what you’re looking for? The DevSphere OS team is happy to help.
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