Approval Issues
Resolve approvals that are stuck — usually no permitted reviewer is assigned, or the reviewer has not acted.
#Purpose
Unblock work waiting on approval.
#When to use this
When an expense, content, deliverable, or publish request is not moving.
#At a glance
| Detail | Value |
|---|---|
| Required permissions | Approval permission for the area |
| Administrator level | CEO / Admin |
| Portal areas used | Approvals, Finance, Content, Projects |
#Step by step
1
Find the pending item
Locate what is awaiting approval.
2
Confirm a reviewer
Ensure a user with approval permission is available.
3
Prompt or reassign
Ask the reviewer to act, or ensure someone permitted can.
4
Decide
Approve or reject to unblock the work.
#Approval points
Human approval required
- A human with the right permission must decide; AI never self-approves.
#Security notes
Security considerations
- Do not remove approval requirements to force items through.
- Ensure permitted reviewers exist so approvals are not chronically stuck.
#Best practices
- Assign reviewers up front.
- Keep approvals moving.
#Common mistakes
- No permitted reviewer exists.
- Waiting silently instead of prompting.
#Troubleshooting
| If this happens | Try this |
|---|---|
| No one can approve | Ensure a user with the right permission exists; an admin can grant a fitting role. |
#FAQ
Why is my approval stuck?
Usually no permitted reviewer is assigned, or the reviewer has not yet acted.
#Keep exploring
#Related admin guides
#Business modules & workflows
Getting Started
Initial setup.
Platform Overview
How the OS fits together.
Knowledge Base
Task-level how-tos.
Business Workflows
End-to-end processes.
#AI departments
Still need help?
Can’t find what you’re looking for? The DevSphere OS team is happy to help.
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