First Login

After activating your account, you sign in from the sign-in page with your email and password.

#Signing in

• Open the sign-in page and enter the email address on your account.
• Enter the password you set during activation.
• You arrive in your workspace, ready to continue setup.

#Password reset

If you forget your password, use the reset option on the sign-in screen. You will receive an email with a link to set a new one. If the email does not arrive, check spam and confirm your address.

#If login fails

• Double-check the email address and password.
• Make sure your account has been activated first.
• Try a password reset if you are unsure of your credentials.
• If you are locked out, contact support.

#Browser and device recommendations

Use a current version of a mainstream browser on a device you trust. Keeping your browser updated avoids most sign-in and rendering issues.

#Account security

• Use a strong, unique password.
• Sign out on shared devices.
• Report anything suspicious to support.