Customer Support
Handle customer questions and issues with a shared ticket queue, comments and attachments, and support chat.
#Articles in this category
How to create a support ticket
A ticket captures a customer question or issue so your team can track and resolv
How to comment and attach files on a ticket
Comments and attachments keep the full context of a ticket in one place as your
How to manage the ticket queue
The ticket queue shows open customer issues by status and priority so nothing is
How to use support chat
Support chat helps you handle customer conversations, with AI assistance availab
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