Troubleshooting
Step-by-step fixes for the most common issues — login, email, AI, integrations, invitations, and stuck approvals.
#Articles in this category
Troubleshooting: can't sign in
If you cannot sign in, the cause is usually a wrong password, an unactivated acc
Troubleshooting: email not sending
When invitations, notifications, or invoices are not arriving, the cause is usua
Troubleshooting: AI generation not working
If AI drafts and agents do not respond, the most common cause is that the worksp
Troubleshooting: an integration won't connect
When an integration fails to connect, the cause is usually incorrect details, a
Troubleshooting: invitation not received
When an invited teammate does not get their invitation, it is almost always an e
Troubleshooting: an approval is stuck
An approval that never resolves usually means no reviewer is assigned, or the re
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